Arya Marketplace Home

back

⸻

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. We do not ship on weekends or public holidays.

Shipping Methods & Delivery Times

We ship using DHL and FedEx.

• Domestic Shipping (within Nigeria): 2–5 business days

• International Shipping: 5–10 business days (depending on destination)

Shipping costs are calculated at checkout and based on your location.

Order Tracking

Once your order is shipped, you’ll receive an email with tracking information so you can monitor your delivery status.

Customs, Duties & Taxes

International orders may be subject to import duties or taxes. These charges are the responsibility of the customer.

Damaged or Lost Packages

We are not liable for items lost or damaged during transit. If your order arrives damaged, please contact the shipping carrier or email us at [your email address].

⸻

Return & Refund Policy

We want you to love your purchase. If you’re not satisfied, we’re here to help.

Return Window

Returns are accepted within 21 days of delivery. After 21 days, we are unable to offer a refund or exchange.

Return Conditions

To be eligible for a return:

• Item must be unused, unworn, and in original packaging

• Tags must be intact

• Proof of purchase is required

Non-Returnable Items

• Sale items

• Gift cards

How to Request a Return

Please email [your email address] with your order number and reason for return. We’ll respond with return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error.

Refunds

Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, please contact us at ____

Categories

Cancellation Policy

Customer Services

About Us

Source On

Sell on

Trade Service